VCA Animal Hospitals • Nationwide - US
Job #2691340443
Client Service Representative
We are seeking an experienced Client Service Representative to join our team in San Pablo, Ca.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pa y range for this position is $22.00 to $28.00 per hour.
Apply Now!
VCA Animal Hospitals • Pompano Beach, FL 33063 • Today
VCA Animal Hospitals • Jackson, MI 49203 • Today
VCA Animal Hospitals • Atlanta, GA 30301 • Today
VCA Animal Hospitals • Bedford Hills, NY 10507 • Yesterday
HSHS St. Vincent Hospital • Green Bay, WI 54301 • May 10
T J SAMSON COMMUNITY HOSPITAL • Glasgow, KY 42141 • 13 Days Ago
Amberwell Health Atchison • Atchison, KS 66002 • May 7
Stormont-Vail HealthCare • Junction City, KS 66441 • Mar 28