Queen's Health System • Ewa Beach, HI 96706
Job #2672583066
RESPONSIBILITIES
I. JOB SUMMARY:
Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials.
Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement.
Provides general information and admission information to customers and healthcare providers as requested.
II. TYPICAL PHYSICAL DEMANDS:
Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, 25 pounds of force required to push/pull a patient in a wheelchair on a smooth, level surface infrequently (1-4 times a day) or on occasion (1-4 times an hour), repetitive arm/hand motions, frequent gripping of an object
Consistent; typing and data entry
Occasional: kneeling, crawling, climbing stairs, reaching above shoulder level.
Operates telephone, facsimile, computer, copier, printer, pneumatic tube system, credit card swipe, computer camera, wheelchair, portable computer/stand.
III. TYPICAL WORKING CONDITIONS:
Not substantially subjected to adverse environmental conditions.
May be exposed to communicable diseases in patient care area.
Work is fast paced and is frequently stressful due to census, patient account types and timeframes.
Subjected to noise, smells and/or vibration within the patient care areas
IV. MINIMUM QUALIFICATIONS
A. EDUCATION/CERTIFICATION AND LICENSURE:
High school diploma or equivalent education required.
Ability to perform 7,200 adjusted keystrokes per hour.
B. EXPERIENCE:
Prior experience in a health care facility, physician's office, insurance or customer service.
Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred.
Experience with computer based healthcare applications, EPIC systems preferred.
Knowledge of requirements for federal, state and private insurance payers preferred.
Knowledge of medical terminology preferred.
Equal Opportunity Employer/Disability/Vet
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