PATH Outreach Case Manager

Are you looking for a career that will allow you to really make a difference, at an agency that values work-life balance and understands that a manageable caseload is crucial to achieving clinical fidelity and achieving best case outcomes for the clients we serve?

Become part of the Clinical Service team at Bridgeways, a social enterprise company that provides services that promote quality-of-life, facilitate growth, independence, and a sense of community for individuals with behavioral health conditions. Bridgeways is seeking an PATH Outreach team member. Use your skills to support people with mental health concerns in Snohomish County -- this is an extremely rewarding position where you can directly help people struggling for stability and consistency in their lives.

Type & Pay: Non-exempt, full-time, paid biweekly. Salary range from $22.00 - $24.00 per hour, DOE

Benefits:

Our benefit programs have been curated to provide employees with options and comprehensive coverage including:

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $18 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurances available.
• 401K with employer matching after 90 days and immediate vesting.

100% Employer Paid Benefits:

• Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working <30 hrs/week)
• Vision, prescriptions, and entertainment discounts

SUMMARY Provides direct service with program recipients and completes administrative tasks to assist the PATH Program Manager in providing outreach and case management services to program recipients

PRIMARY RESPONSIBILITIES:

• Provide direct outreach and case management services to facilitate engagement in behavioral health, housing, and other social services.
• Provide case management/information and referral to other community resources; supportive counseling as appropriate utilizing motivational Interviewing to facilitate coordination with other resources. Assists individuals in the community to obtain necessary documentation for benefits and to coordinate service provision.
• Establish liaisons and relationships with appropriate community agencies to meet necessary current and future housing needs.
• Complete paperwork/electronic documentation, collecting and entering required data into the Homeless Management Information System (HMIS), and documenting all work per Bridgeways' policies and standard operating practices. Submits all paperwork required for services provided in a timely and accurate manner to ensure compliance.
• Understand and practice safekeeping of client protected health information per Bridgeways' HIPAA policies and procedures.
• Represent Bridgeways in community and regional activities, committees, and work groups as requested.
• Stay abreast of WA State landlord-tenant law, screening laws and procedures, and other appropriate laws and ordinances pertaining to housing regulation.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Two years' experience working in a social service agency, particularly with adults with chronic and persistent mental illness and familiarity with local, state, and federal low-income housing resources, community resources, and local homeless programs. Lived experience congruent with the Target Population for this service may substitute for the social service agency requirement. Lived experience includes and is not limited to being a veteran, having a behavioral health issue, and homelessness.
• Knowledge of Medicaid, BHO, WAC, and managed care client requirements regarding clinical services and documentation at a highly developed level.
• Knowledge of and demonstrated skills in the effective provision of clinical behavioral health services in adult mental health.
• Knowledge of current behavioral health care practices.
• Knowledge of local, state, and federal housing guidelines, trends, and funding opportunities.
• Knowledge of Landlord/Tenant Law, Fair Housing Laws, Homeless Management Information Systems, and community housing resources.

CERTIFICATES, LICENSES, REGISTRATIONS

• Must be able to pass Background and OIG check. Convictions will not automatically disqualify you from employment with Bridgeways. We will consider the particular circumstances of each case and any additional information that can be provided.
• Agency Affiliated Counselor Registration, or the ability to obtain registration within 90 days of hire.
• Must have or be able to obtain a Washington State Drivers License

OTHER SKILLS AND ABILITIES

• Ability to promote housing services offered by Bridgeways in community settings.
• Ability to learn and utilize electronic medical records for confidential and safe record-keeping that conforms to agency requirements.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Case Managers may be required to work in both an office setting and in the community to meet the needs of our clients. In a typical workday, an employee always talks/hears; usually is walking and standing with occasional sitting, driving, and rarely stooping, kneeling or crouching. An employee's job requires occasional use of a standard and cellular telephone, viewing computer/monitor and typing, also with occasional handwriting. Occasionally lifts weights varying from 5 pounds to 10 pounds and occasionally lifts objects from 29-65

Compensation details: 22-24 Hourly Wage

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