Administrative Assistant - Infusion Clinic- Paragon Healthcare

Administrative Assistant - Ambulatory Infusion

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location : Alpharetta, GA

Onsite position, Monday - Friday

Work Hours: 8am - 6pm

The Administrative Assistant - Ambulatory Infusion is responsible greeting patients at front desk and coordinating check in and check out.

How you will make an impact:

• Check in patients by ensuring medical records have been pulled, demographics and eligibility verified/updated, forms completed, co-pay collected.

• Check out patients by scheduling return appointments, providing referral information if needed, ensure lab requests are completed, reconciles patient balances.

• Schedules appointments with appropriate physicians.

• Reconciles co-payments, daily deposits, and charge tickets nightly.

Minimum Requirements:

• Requires a HS diploma and a minimum of 6 months of experience as a receptionist in a medical office; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences :

• Bi-lingual (English/Spanish) required in most offices.

• 1+ Years of medical front office experience preferred.

• Prior authorization experience preferred.

• Inbound call experience preferred.

• Customer service experience in a medical or professional setting preferred.

For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.