Emotional intelligence is a skill that can make or break your work experience. It is defined as the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships thoughtfully and empathetically. This skill is paramount in communication with yourself and with others. It may be hard to learn this skill but once you better understand how you feel and how others feel, work relationships will be much easier. Having employees with these integral soft skills will immediately improve your business and make it run more smoothly. Here are five reasons to hire people with emotional intelligence.
1. People with Emotional intelligence are proactive rather than reactive
Instead of becoming defensive and volatile when faced with a problem, people with high emotional intelligence keep calm, listen and find a solution that benefits both parties. Instincts like these will keep disagreements with clients or supervisors from growing into bigger issues. Everyone loves to gather behind a leader who can solve a problem while keeping cool and collected.
2. People with emotional intelligence are open
A big part of managing people is connecting with them on a personal level. Though you may spend a lot of time together and solve problems together, this is easier said than done. Employees with emotional intelligence are straightforward and honest about who they are. They are open and less reserved or defensive. This can make communicating a breeze and leaves little to be misinterpreted.
3. People with Emotional Intelligence look at the Big Picture
Being on the same page with your employees is key to running your business efficiently. In an ideal world they would share the passion for your business and not just look at it as a 9-5 job. Individuals with high emotional intelligence choose to look at the big picture. They will be right by your side making difficult decisions that will send your business into the future. There is no need to worry about them “not getting it”.
People with high emotional intelligence are invaluable to your team. They will help with internal and external communication. They are trustworthy, calm and responsible and they are perfect for management positions. If you can build up a strong base of emotionally intelligent employees, you can eventually have a business that essentially runs itself!