Peer-Bullying is Rampant in Our Healthcare System

Joe Weinlick
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Health care professionals are supposed to help each other and keep patient safety in mind at all times. Unfortunately, some nurses engage in peer bullying as a way to establish dominance or avoid unpleasant tasks. This type of bullying increases turnover and puts patient safety at risk.

Marie Claire reports that at least 85 percent of nurses have been the victim of verbal abuse perpetrated by another nurse. The problem is so severe that one in three nurses eventually considers quitting her job due to peer bullying. American Nurse Today says 60 percent of registered nurses quit their jobs within six months of the first workplace bullying incident. Peer bullying reduces job satisfaction and puts patients at risk for serious problems caused by poor communication between bullies and their victims.

Peer bullying among nurses is such a pervasive problem that many health care professionals say, "nurses eat their young." This phrase became popular in 1986, and it is still in use today. Experienced nurses sometimes try to establish dominance by hazing new nurses or assigning tedious tasks to some nurses and saving easier tasks for themselves. A nurse who engages in peer bullying might even ignore a colleague's request for help with a patient.

Bullying in the health care industry has very serious effects on patient safety. Christi, a nurse who would not provide her last name, told Marie Claire reporters a patient almost slipped into a coma because her colleagues refused to help her when the patient coded. Another nurse told the magazine she has seen experienced nurses watch television while younger nurses struggle to complete all of the tasks they have been assigned.

Nurses aren't the only ones who engage in peer bullying, however. An article in Medscape indicates young doctors are often subjected to hazing or abusive behavior. Some doctors are reprimanded for getting upset when a patient has a bad outcome while others are bogged down with menial work by more experienced colleagues. If this peer bullying is allowed to continue, patients are at risk for medication errors and injuries.

Peer bullying is not just a problem for employees; it is also a serious issue for hospitals. In the first workplace bullying case that made it to court in the United States, the plaintiff alleged that his boss lunged at him, swore at him and threatened him. The resulting depression got so bad that he was forced to quit his job as a perfusionist at an Indiana hospital. Allowing peer bullying to continue unchecked puts your medical facility at risk for being sued or developing a reputation as a place where employees are allowed to treat each other badly.

Children and teenagers aren't the only ones who engage in bullying. Nurses, doctors and other health care professionals sometimes bully their colleagues. If you notice peer bullying in your facility, work with your supervisor or human resources representative to resolve the problem.


Photo courtesy of stockimages at FreeDigitalPhotos.net

 

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  • Lori A.
    Lori A.

    You are exactly correct. If you don't stick up for yourself, no one else will. Sad, last 2 jobs I had Manager bullies, one a female and one a male. Just amazes me how the hire ups do not see this, or maybe they don't want to. Not good for anyone. I even documented everything, but HR didn't care. Have to take it to a hire level, record conversations, then there is no question about what is going on, and how some are so unprofessional. Like you said bad enough we deal with age discrimination, but bullying on top of that!

  • Nancy A.
    Nancy A.

    @Lori it is true that sometimes it backfires but not standing up to a bully is not a good thing either. I always believe that what goes around comes around and that the Bully Manager will be in a losing situation too. Good for you - continue sticking up for yourself because no one is going to do it for you.

  • Lori A.
    Lori A.

    Well Nancy I totally agree with what you say, unfortunately sometimes when you do the right thing, it backfires and you lose. I lost my job for sticking up for myself against a very unprofessional Manager. But I will continue to stick up for myself against bullies. All I can hope for is Karma!

  • Nancy A.
    Nancy A.

    @Ricardo - a great story. Thank you for that. It's great when you can see the real person - not just the big bad front that some people try to put on and you can friend that person. All employees need to be taught to help others and to treat each other with dignity and respect. Makes for a much nicer work environment. Maybe we can find a way to stamp out bullying in our lifetime!

  • Ricardo R.
    Ricardo R.

    I was a victim of peer bulling, but I kept doing a good job for my patients and I gained the respect of the whole staff, the problem stopped, and now the former bully is one of my best frirnds. As a preceptor I teach my orientees to help others and to treat colleagues with respect.

  • Nancy Anderson
    Nancy Anderson

    @Lori I certainly hope that's not true! As adults we do have to put up with all kinds of things from age discrimination to bullying on the job. But I think it's up to us "adults" to change that. It's up to us to take a stand and wipe out bullying in our workplace, communities and homes. The bullies only exist because we allow that type of behavior. We need to have the attitude that the buck stops right here right now.

  • Lori A.
    Lori A.

    Very sad, this is bad enough with our kids, but us adults have to put up with all kinds of things, if you do the right thing and stick up for yourself, your the one going to lose.

  • Nancy Anderson
    Nancy Anderson

    @Sharon, if only we could go back to the right way of doing things. If only we could simply report the behavior and it would be dealt with - strictly. Today, it seems if you report a bully, you are the one who goes on trial, not the bully. I don't see this type of behavior continuing though. I think that now that the unemployment rate has decreased and more people are working, things will start to level off and this bullying phase will be gone. Just my opinion.

  • sharon l.
    sharon l.

    So agree,have defied and fought this tradition many years.and its true nurses,alot of them,do eat their not just young,their own.

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