Program Supervisor West End
Program Supervisor- West End - 1200009D
Job Management
Primary Location United States-NC-NCWest End
Organization Cambridge
North Carolina MENTOR Founded in 1993, North Carolina MENTOR is a Critical Access Behavioral Health Agency (CABHA) providing a continuum of support and treatment options for children and adolescents throughout the state. Using a comprehensive treatment model and partnership approach, North Carolina MENTOR provides expert clinical assessments and develops individualized family and community-based services for each child they support. In addition, North Carolina MENTOR is a recognized Therapeutic Foster Care provider for youth of all ages with intellectual and developmental disabilities as well as emotional, behavioral and medically-complex challenges.
North Carolina MENTOR is a partner of The MENTOR Network, a national network of local human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join North Carolina MENTOR and The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country.
Description NC MENTOR is currently seeking a
Program Supervisor to provide case management reviews and case supervision. This individual will supervise assigned staff and support the development of and oversee the implementation of service plans.
Key Responsibilities of a Program Supervisor:- Provides case management reviews and case supervision. Participates in the review and matching of new clients.
- Develops and ensures implementation of individual program plans and daily schedules for all consumers. Monitors adherence to treatment plans. Regularly reviews clients records to monitor home visits. Monitors all contractual, local and corporate mandates.
- Oversees clinical and crisis management and investigates internal incidents as required.
- Facilitates communication with family members, case managers, state agencies and state/corporate offices to ensure the confidentiality of consumer and personnel related information.
- Coordinates daily operations of work sites to ensure consumer safety and programming needs are met. Establishes on-call duties and supervises on-call staff.
- Promotes and markets programs to funding sources, community agencies, families and related groups. Monitors the availability and efficacy of community-based and other supports required by the program.
- Ensures that all records are accurate, up to date, and in compliance with legal and corporate requirements.
- Provides leadership including direct supervision of staff; implements Network employee practices; ensures safety and workers' compensation initiatives are followed; and ensures employees receive appropriate orientation and training.
- Completes purchasing of program supplies and submits billing compliance documentation.
- Other duties as assigned.
Qualifications Requirements:- Bachelor's degree in human services required
- Master's degree in human services strongly preferred
- Three years related experience and one year supervisory experience required
- An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements
- Current driver's license, car registration and auto insurance of providing transportation to individuals receiving services
- Current CPR/First Aid Certification as required by state
- Licensure and other requirements as required by state
Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services in more than 30 states to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families.
EOE/AAE
Job Posting Unposting Date 
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