Patient Account Representative- Behavioral Health

Patient Account Representative- Behavioral Health

Patient Account Representative- Behavioral Health
Department: Behavioral Health
Schedule: FT
Shift: Days
Hours: 40 hrs
Job Details:
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Patient Account Rep

Behavioral Health





Position Summary

Prepares necessary paperwork to register patients to BH inpatient and outpatient services. Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct.



Responsibilities




* Obtain accurate demographic and insurance information for each registration

* Accurately enter charges to patient accounts in a timely manner

* Meet with patients in a timely manner prior to their transfer in level of care

* Perform timely follow-up of patient accounts.

* Contact Insurance carriers to expedite accurate payment of claims.

* Reviews remittances to ensure proper & accurate payments.

* Ability to balance cash / checks

* Review and resolve credit balance accounts

* Complete applications for applicable Health Systems charity care programs.



Requirements




* Read, write, and follow verbal instructions.

* Analytical ability to detect and resolve problems.

* Interpersonal / Communication skills in difficult situations.

* Ability to operate various office machines including a Personal Computer, fax, copier, etc.



Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, color, religion, sex, sexual orientation, age, ancestry, national origin, veteran status, pregnancy, disability, marital status, or other characteristics protected by law.