NCPC - Referral Coordinator Department: NCPC Schedule: Full time Shift: Hours: Job Details: SUMMARY: Responsible for performing a variety of duties including but not limited to: operating switchboard or telephone console to route incoming calls and place outgoing calls, scheduling of patient appointments for visits with practice and with other physician practices and hospital according to referral instructions and patient insurance guidelines, documenting referrals in the electronic medical record system, obtaining current and accurate insurance information, verifying insurance coverage, obtaining pre-certifications or prior authorizations as needed, and maintaining daily accurate records for timely billing of accounts. Assigned to administrative office but may need to assist in covering other practice sites.
QUALIFICATIONS: High school graduate; vocational education preferred. Experience in medical ambulatory setting. Maintain CPR Certification.