Updated: 5/5/2012
Executive Director, Women's & Children's ServicesExecutive Director, Women's & Children's Services Department: Administration Schedule: Full time Shift: Days and Flex As Needed Hours: Grade: 112 FTE: 1.00000 Union: Non-Union Job Details: - BA/BS in related field required, Masters degree preferred.
JOB SUMMARY: Responsible for the development, implementation and oversight of the processes in the outpatient and inpatient setting that achieve outstanding clinical outcomes, and stakeholder satisfaction. Work in collaboration with the Service Line Executive Directors to achieve the organization's strategic growth goals in the primary and secondary service areas. MAJOR TASKS, DUTIES, AND RESPONSIBILITIES: Develop strategic and annual goals and objectives for PMC's Women & Children's Service Line, that are consistent with the organization's strategic plan, mission and values.
Participate in the annual strategic planning process to present initiatives that will assist in achieving the Women and Children's Service Line's growth goals.
Lead both the inpatient and outpatient services related to Women & Children's Services including: ICU, Pediatrics, NICU, Newborn Nursery/Postpartum/Perinatal, Community Services, Labor and Delivery and OR/OP Perinatal Services.
Responsible for developing and implementing the strategic plan with an on-going focus on continually improving the quality, consistency, efficiency and effectiveness of the Women's & Children's Services Line.
Interface and work in conjunction with all levels of the organization and will be charged with helping to elevate the Women's & Children's Service Lines within the system.
Responsible for the development and/or monitoring of metrics that will measure our success in achieving outstanding clinical outcomes, stakeholder satisfaction and financial performance.
Utilizes a process improvement approach involving operational managers to improve performance in metrics not meeting organizational standards.
Collaborates with operational leadership team members to resolve clinical and management problems and develop action plans as appropriate.
Participates in the annual capital and operating budget process by requesting resources necessary to achieve organizational performance and growth goals.
Collaborates with the PR/Marketing function to develop and implement a marketing plan for service line.
Collaborates with the Chief Financial Officer to determine an optimum pricing strategy.
Leads, represents, and participates on various Hospital inter-disciplinary committees as requested.
Maintains professional affiliations to enhance professional growth and to keep abreast of latest trends in Women and Children's services.
Utilizes effective oral and written communication skills.
Facilitates the attainment of third-party certifications and recognition for service line outstanding performance.
Establishes and maintains relationships with other networks, hospitals, and physicians in order to develop and strengthen referral bases or contact affiliations.
Establishes formal and informal mechanisms for obtaining stakeholder input and utilizing results to make service improvements and facilitates referral patterns.
QUALIFICATIONS: Bachelors of Science Degree in health or business related field required. Masters Degree in health or business related field preferred.
A minimum of five (5) years experience managing a Woman and Children's program and/or service line.
Possess a track record as an experienced "program/service line director" who has achieved positive results in business/operations management, new cardiovascular program development and implementation, physician collaboration and financial performance. A demonstrated ability to grow product lines in terms of volume and increased profitability.
Experience in creating or enhancing a community image of a clinical program through education, public speaking, marketing, brochures and relationship development.
Excellent physician relations' skills; the ability to develop trust and credibility with physicians.
The ability to identify issues and problems; can proactively implement strategies and resolutions in a logical and timely manner.
A passion for customer service and a commitment to service excellence. Has an executive presence and offers firm directions and decisiveness in leadership.
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