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For your reference, we have included the original job posting below.
Clinical Lab Scientist, Supervisor
Job Number:
24089499
Company Name:
University of California - Irvine - Healthcare
Job Location:
Irvine, CA US
Job Category:
Healthcare & Medical
Clinical Lab Scientist, Supervisor
PLEASE NOTE: In support of UC Irvine Medical Centers mission to provide the highest quality patient care, all candidates offered employment will be required to complete a physical examination, pass a drug screen and successfully complete a background check prior to starting work. Clinical Lab Scientist, Supervisor Microbiology Salary Starting between: $65,400-88,290-111,180/Yr. Shift: Variable Appointment: 100% Filing deadline: 5/20/2010 Summary:Responsible for all technical, and supervisory duties in an assigned division of the lab. Performs a wide variety of laboratory tests by manual methods or use of various mechanical or electronic devices. Performs the full range of duties form specimen procurement through data analysis and reporting, in order to provide data for use in the prevention, diagnosis, treatment and/or research of human disease. o Required: Ability to establish and maintain effective working relationships across the Health System Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties Ability to maintain a work pace appropriate to the workload Must demonstrate customer service skills appropriate to the job Baccalaureate Degree in an appropriate scientific field Must possess a valid California Clinical Lab Scientist License Must be willing to testify in court regarding testing activities if subpoenaed Must be willing to work variable shifts and overtime as required Two years applicable experience o Desired: Working knowledge of UCI Policies and practices Prior experience in supervision o Lab Science *Accurately and efficiently prepares patient data *Accurately handles/processes/tests specimens according to appropriate protocol *Accurately maintains required records of laboratory tests conducted, preparing reports as required Accurately performs laboratory inventory control and other clerical duties as needed *Appropriately assists in the training of new staff, students, and co-workers, as needed or required *Appropriately investigates specific procedural modifications and unexpected test results to determine reason for non-conformance to established patterns *Appropriately provides quality control surveillance at various levels *Appropriately utilizes knowledge of physiological significance of test results *Correctly performs mathematical calculations *Effectively assists in the development and evaluation of procedures *Efficiently and accurately uses appropriate techniques *Ensures lab instruments are functioning properly and appropriately handles repairs o Customer Service *UNDERSTANDING Demonstrates an understanding and sensitivity to the stress, worries, difficulty and inconvenience to the customer who are in our care. Anticipates and addresses concerns personally and appropriately as needed *COMMUNICATION Effectively uses the 4E's of communication in a way sensitive to age, ethnic origin, religion and culture. Strives to understand, demonstrating active listening and to develop trust and ensure customer needs are met *INVOLVEMENT Effectively involves customers in decisions that affect them, communicating in clear and understandable terms that are appropriate to the patientâ??s age and educational level. Encourages questions, inquires as to how they are feeling throughout their care or a procedure. Remains knowledgeable of additional resources and provides contact information as necessary *COMMITMENT Effectively and regularly demonstrates the values of the organization: Academic Achievement-Respect-Integrity-Service-Excellence treating all customers as welcome guests by acknowledging them immediately and introducing self. Demonstrating a positive and caring attitude assisting customers until their needs are met *ACTION Consistently presents a professional appearance in dress and grooming, wearing badge appropriately and refraining from eating or gum chewing in the presence of customers. Does not express personal or work related frustrations or challenges to the customer. Recognizes that customers have a sense of urgency regarding their circumstances and performs actions that meet their needs in a timely manner *RESPECT Takes responsibility for maintaining a collegial work environment, by not arguing, gossiping, criticizing or complaining. Turns personal cell phones and pagers to silent mode during meetings or other situations where the noise is disturbing. Keeps personal conversations not expressly related to the customer out of their hearing *ENVIRONMENT Actively keeps environment clean and safe with a professional and welcoming image. Takes responsibility for immediately taking action to either fix or report hazardous or dangerous conditions. Ensures that noise and activities are kept to a minimum and maintains private spaces for customer comfort. Actively protects customer confidentiality *L.A.S.T. Utilizes the L.A.S.T. service recovery steps (Listen, Apologize, Solve, Thank) responding empathetically to customer expressions of emotion or discontent. Apologizes for problems and inconveniences and responds with expressing gratitude for bringing the issue forward *Knows and complies with all customer service standards as outlined in the Service Excellence Handbook o Supervision *Acts as a coach and positive model for staff and colleagues *Appropriately addresses performance issues *Appropriately applies discipline when needed or required Effectively handles all recruitment and selection for unit *Effectively identifies and addresses fitness for duty issues *Effectively manages staff in compliance with all union agreements Effectively schedules staff to maintain appropriate levels of service *Ensures compliance with all established policies, procedures and legal guidelines, including Workers' Compensation, Unemployment Insurance, Affirmative Action, Fitness for Duty, Sexual Harassment and Violence *Ensures staff competency and licensure in accordance with established position requirements *Establishes and effectively maintains a work environment that fosters positive staff morale *Establishes and maintains appropriate methods for communication with staff *Identifies and coordinates appropriate training for staff *Is fiscally and environmentally responsible for the prudent use of employee talents, financial resources, and external service providers as appropriate *Maintains a safe workplace in accordance with established policies Maintains and provides appropriate documentation regarding staff, including JCAHO compliance files *Manages resources effectively o Teamwork *Accepts responsibility for creating a positive work environment by choosing to have a positive attitude each day. Expresses constructive criticism of UCI, the Medical Center, co-workers or any other team members in an appropriate forum and manner *Builds effective relationships across work groups, treating fellow employees with courtesy and respect at all times Communicates clearly, directly, effectively and in a timely manner with everyone *Demonstrates commitment to organization and colleagues by being on time to all work activities and adhering to the attendance policy Demonstrates leadership as appropriate and regularly accepts accountability for outcomes within the appropriate sphere of responsibility *Effectively works as a member of the team setting aside personal differences to support the teamwork approach and help fellow employees as needed Independently acts to achieve desired results Maintains a problem-solving approach when dealing with difficult situations such as interpersonal conflict, hostility, or time demands Reads department communications (including emails) and takes appropriate action in a timely manner Remains appropriately flexible regarding work assignments and shift coverage to meet operational needs *Welcomes new employees and students with a positive, respectful and helpful attitude, and represents UCI Medical Center as an employer of choice Willingly performs other essential tasks as assigned o Personal Achievement Actively participates in educational activities/professional organizations to advance personal career or professional knowledge Adapts to new situations and learns new skills in response to workplace changes Demonstrates active learning to improve career/job skills Keeps abreast of current trends in job-related field through journals, and other appropriate venues Provides assistance or training to help other staff improve their skills Sets personal goals to achieve objectives o Continuous Quality Improvement *Always promotes ethical and legal practice in the conduct of the work unit Consistently contributes ideas and suggestions to improve approaches, methodologies and productivity Identifies, initiates and/or implements changes to improve services, products and systems *Knows and complies with all UC/UCI policies, procedures, and laws including but not limited to DOH/CalOSHA/JCAHO, HIPAA, other Federal/State/County laws and regulations within personal sphere of responsibility (Req) Understands and uses FOCUS PDCA model effectively as appropriate o Cost Management Appropriately uses University resources solely for work related purposes Effectively identifies opportunities for cost savings Regularly demonstrates effective time management to promote productivity and cost efficiency Regularly uses inventory and stock resources to best advantage to reduce operating expenses
