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For your reference, we have included the original job posting below.
Associate Customer Service Representative
Job Number:
44166999
Company Name:
GE
Job Location:
Billerica, MA US
Job Category:
Healthcare & Medical
Associate Customer Service Representative
Job Number 1496022 Business GE Energy Business Segment Energy - Oil & Gas About Us GE looks for innovation everywhere. What do you see?For more than 125 years, GE has been respected for its performance and innovative spirit. GE people worldwide are dedicated to turning imaginative ideas into leading products and services that help solve some of the world's toughest problems. Posted Position Title Associate Customer Service Representative Career Level Experienced Function Customer Service Function Segment Call Center Services Location United States U.S. State, China or Canada Provinces Massachusetts City Billerica Postal Code 01821-4111 Relocation Assistance No Role Summary/Purpose The Associate Customer Service Representative will: Essential Responsibilities * Manage price / delivery inquiries, formal quote requests, sales orders, and service orders for a given territory, including processing, expediting, problem solving and basic technical support
* Coordinate product deliveries between four production sites worldwide
* Create and maintain relationships with customers and account managers
* Maintain a customer focus, while working in a fast paced, numbers driven environment
* Meet / exceed customer requirements in addition to departmental metrics Qualifications/Requirements * High School Diploma / GED
* Minimum of 3 years customer service experience Additional Eligibility Qualifications GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Desired Characteristics * Experience with Oracle
* Experience working in a technical environment
* Six Sigma Green Belt Certified (GE Employees Only)
* College Degree
* Customer Focus
* Excellent Problem solving and communication skills
* Ability to multi-task and succeed in a fast paced environment
* Detail Oriented
* Professionalism to interact with internal and external customers
* Team player, with strong organizational skills
* Computer proficiency (ex. Microsoft Office software) Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We're passionate about making life better with new ideas and technologies. We're diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. GE Energy is leading the field in the development, implementation and improvement of the products and technologies that harness our resources such as wind, oil, gas and water. GE Oil & Gas is a world leader in advanced technology equipment and services for all segments of the oil and gas industry, from drilling and production, LNG, pipelines and storage to industrial power generation, refining and petrochemicals. We provide pipeline integrity solutions, including inspection and data management, and also design and manufacture wire-line and drilling measurement solutions for the oilfield services segment. GE Oil & Gas employs more than 12,000 people worldwide and operates in over 100 countries. By working closely with our customers to execute, we deliver innovation when it's needed most - part of the innovation now! PLEASE NOTE: Strong candidate identified; qualified candidates are encouraged to post. To stay connected with exciting news and the latest job opportunities from GE AMSTC, Aviation, Energy and Transportation, follow us on twitter:@geconnections
