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For your reference, we have included the original job posting below.
Account Manager
Job Number:
22607938
Company Name:
Elsevier
Job Location:
Tampa, FL US
Job Category:
Healthcare & Medical
Account Manager
Title: Account Manager Location: Florida-Tampa Summary: Sells drug database modules and related products to assigned accounts that may include EMR, PHR and health information systems by performing the following duties: Develops a sales strategy based on data that optimizes revenue opportunities of territory and establishes key business relationships with strategic customers. Meets or exceeds revenue goals. Calls on existing accounts to insure customer satisfaction, uncover opportunities for additional products, and uncover potential opportunities for future product development. Develops a network of strong relationships with key decision makers throughout the organization. Calls on prospective customers to uncover key business priorities and potential product solutions either from the existing product portfolio or future product offerings. Is able to uncover their buying preferences and existing key business relationships that may influenced the buying decisions. Converses with customers on key industry trends and business issues. Presents to executive level board members in a polished and professional manner. Advises customers of basic technical requirements for given need based on technical knowledge of products. Handles all aspects of the sales process including demonstrating product in person or via internet conferencing, and emphasizes salable features while establishing value Provides customers with advice in installation and implementation issues, training issues, billing issues and ongoing support services. Quotes prices and credit terms and prepares sales contracts for orders obtained. Prepares proper contract documentation for all new and renewal sales. Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Investigates and resolves customer problems with deliveries. Attends tradeshows as assigned. Works closely with appropriate Marketing personnel to ensure all tradeshow needs have been identified, ordered, shipped and received. Handles the scheduling of the booth personnel. Ensures adequate booth coverage at all times. Works closely with appropriate Customer Support team member to ensure customer needs have been communicated and follow-up, including training, installation, issue resolution, etc. are being implemented. Elsevier is the world's leading provider of scientific, technical and medical (STM) information, tools and resources. A global company based in Amsterdam, Elsevier partners with scientists, researchers, healthcare providers, educators and decision-makers in academic institutions, governments and corporations to help them find, evaluate and use information. Our breadth of content is unparalleled, spanning virtually every STM field in the world and includes such distinguished brands as Gray's Anatomy, The Lancet and Cell. Using innovative technology, we deliver our content through tools that help our customers be more productive and successful in their work. ScienceDirect delivers the worlds' leading journals electronically to over 11 million readers in 200 countries. And physicians in 95 percent of teaching hospitals rely on MD Consult to get critical information that can save lives. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an Equal Opportunity / Affirmative Action Employer.