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Listed below are the top 3 out of 3 listings that are in the same industry and location as the job you were looking for. To see more than 3 listings, click here to search similar jobs in Fishkill, NY
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Director, Business Intelligence and Planning Department: Planning and Business Development Schedule: Fulltime Shift: Day shift Hours: 8:30 am to 4:30 pm Job ...
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Analyst, Systems II Department: Information Technology Schedule: Fulltime Shift: Day shift Hours: 8:30 am to 4:30 pm Job Details: * Ability to read, write, ...
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| Job Number: | 26185775 | | Company Name: | MedAllies | | Job Location: | Fishkill, NY US | | Job Categories: | Healthcare & Medical
Information Technology | | Minimum Education: | 4-Year College Degree |
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EMR Business Analyst
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Categories: Healthcare Administration
MedAllies, a dynamic and growing health information technology organization, has an opening for an EMR Business Analyst. The EMR Business Analyst works closely with internal staff, system users, and vendors to ensure successful implementation of procedures, business application and/or computer programs, client training and follow-up. This position also provides end user support for the NextGen application.
Project Management
- Creates and executes project work plans and revises, as appropriate, to meet changing needs and requirements. Plans and schedules project timelines and milestones using appropriate tools.
- Assists in the resolution of issues and elimination of roadblocks arising within a project to ensure timely completion of tasks.
- Tracks and reports team (and vendor) hours and expenses.
- Receives quotes from vendors for all aspects of project (equipment, programming, hours of installation). Works with finance to develop estimated expenses and cost to client.
- Keeps project team well informed of changes and effectively communicates relevant project information to superiors; sends status updates regularly. Communicates with stakeholders on a regular basis.
- Attends EMR team onsite meetings.
- Maintains solid working relationship with lead clinician and practice administrator. Keeps them informed of issues.
- Performs special short term projects as directed by supervisor.
Implementation
- Reviews practices usage of the system in all areas and determines which areas need improvement (gap analysis). Determines action plan for improvement in deficient areas. Makes recommendations for improvement to the practice or recommends/performs additional training.
- Demonstrates extensive product knowledge of applications. Continuous learning via online training, offsite training, and reading of manuals/release notes.
Support
- Answers inbound requests for support in a timely and courteous manner.
- Logs support issues into Call Center software and 3rd party software timely and accurately
- Resolves issues within expected knowledge domain.
- Monitors open tickets and provides status/updates to practices at appropriate intervals.
- Manages or triages appropriate volume of calls/day.
- Prioritizes based on severity of issues and points of escalation.
- Ensures appropriate communication methods and intervals to customers based on issue severity level.
- Continually updates product knowledge through ongoing education (onsite classes, offsite training, and webinars).
- Coordinates with 3rd party organizations or knowledge experts to facilitate the resolution of issues.
Requirements:
The ideal candidate will have a Bachelors degree or equivalent technical training with relevant experience, plus Operational experience with EMR / EHR system(s), assisting with system support preferred. Certified Professional Coder strongly preferred.
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