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WM Contract Cycle Specialist
PSS World Medical, Inc.
Jacksonville, FL US
Healthcare & Medical
WM Contract Cycle Specialist
Requisition Number 12-1203 Post Date 12/18/2012 Title WM Contract Cycle Specialist City Jacksonville State FL Description PRIMARY FUNCTION: The Contract Cycle Specialist is responsible for administering contracts, rebates and customer eligibility for a portfolio of suppliers. PRE-EMPLOYMENT REQUIREMENTS: . A High School Diploma or G.E.D. and a minimum of one year of work experience are required. Bachelor's degree desired - preferably in Accounting or Finance. . Professional work experience in a Distribution or Services industry firm is preferred. PREFERRED OFFICE/MACHINE EQUIPMENT EXPERIENCE: Excellent personal computer skills. Proficient with word processing (MS Word), spreadsheets (MS Excel), data bases (MS Access), printers, copiers, fax machine, calculator, internet/intranet, and electronic mail. ESSENTIAL FUNCTIONS: Responsibilities include: . Administer contracts: . Analyze contract notifications and accurately interpret \ manufacturer request. . Evaluate contract changes and communicate customer impact to sales force. . Manage contract relationships with assigned manufacturers and ensure mutually respected line of communication. . Monitor contract expirations and pursue contract continuity by working with suppliers, reps, and company leadership. . Administer rebates: . Analyze vendor responses and allocate credit to appropriate submissions. . Interpret manufacturer denial codes and research validity of all claims not credited. . Identify denied chargeback settlement opportunities and assist in negotiating mutually beneficial agreements. . Manage chargeback relationships with assigned manufacturers and ensure a mutually respected line of communication. . Administer customer eligibility: . Systematically process supplier customer eligibility lists in SAP- Vistex system. . Maintain supplier to PSS customer cross-reference information. . Prepare internal communications regarding customer eligibility changes. . Proactively audit supplier customer eligibility lists. . Serve as liaison between manufacturer contract departments and our sales reps / sales leaders. . Proactively work with key internal and external intersections to resolve contract cycle related issues with a high level of customer satisfaction . Support continuous process improvement by utilizing Lean concepts. . Must maintain a good attendance record. NON-ESSENTIAL FUNCTIONS: . Complete special contract cycle projects as assigned. . Other such duties as may be assigned. WORKING ENVIROMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is subject to a typical office environment and is rarely exposed to outside weather conditions. The noise level in the work environment is usually moderate. The employee is frequently required to sit. APTITUDES PREFERRED: High level of sense of urgency" balanced with accuracy and thoroughness. Strong grammar, verbal, and writing skills. Excellent telephone skills and computer knowledge. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities. Ability to get along with diverse personalities; tactful, mature, and flexible. Resourceful, well organized, highly dependable, efficient and detail oriented. INTERACTIONS: Employee will interact with all levels of management, field personnel, other company employees, and manufacturer representatives.